Documentation by model
Manuals, maintenance schedules and troubleshooting references for every ACE machine family.
ACE-Flow Bucket Elevators
Z-type / C-type · Conveying
AeroDry Continuous Dryer
AeroDry series · Drying & cooling
ThermaRoast Roasting Line
ThermaRoast series · Roasting
SpiceCoat Seasoning System
SpiceCoat series · Coating & seasoning
ACE-Sort Sizing & Grading
ACE-Sort series · Sizing & separation
No machine matches that model — call our hotline and we'll locate your documentation.
What our team covers
Installation & startup
Certified mechanical and electrical field supervisors coordinate rigging, dry and wet commissioning, parameter tuning and operator training at your site.
Remote diagnostics
Through encrypted VPN client interfaces, our engineers log directly into your equipment's central PLC to review diagnostics, trace logs and adjust variables.
Field service & spare parts
Critical wear items — bearings, cracking mandrels, belts and HMI units — are stocked in our North American warehouse and typically ship same or next business day.
Request service or spare parts
Requests are routed directly to the correct ACE service contact. For urgent line-down situations, call the hotline.
Warranty, installation & maintenance
Warranty
- 12-month standard equipment warranty
- Extended coverage available per project
- Wear parts documented per machine family
- Claims handled by the North American team
Installation & commissioning
- Site readiness checklist per machine
- Rigging & utility coordination
- Dry and wet commissioning protocol
- Operator training at handover
Preventive maintenance
- Seasonal inspection programs
- Lubrication & wear-part planning
- Pre-harvest readiness checks
- Contract customers: 24/7 emergency line